“My iPhone got stuck when I try to updated WeChat app. How can I solve this problem and keep on use my iPhone?”
People use WeChat as a communication tool nowadays. Some even use it to share and transmit important information or files. But many people reflect that sometimes WeChat update stuck on iPhone. It would be annoying if you need to use the app when having this trouble. Luckily, in today’s post, we will share you some methods to fix WeChat update stuck on iPhone/iPad.
Restart iPhone/iPad is the basic method to solve most iOS device problem, including WeChat update stuck on iPhone. Do it with below steps.
-For iPhone X: Press both the side button and either volume up or down button until a slider shows. Drag the slider to turn off iPhone X. Then press and hold the side button again until an Apple logo appears.
-For iPhone 8 and earlier, iPad: Press and hold the Side or Top button until you see a slider. Drag this slider to turn off the device. Then press and hold the Side or Top button again until Apple logo shows.
Manage iPhone Storage
App update would need some space on your iPhone/iPad. iPhone space lacking may cause WeChat update stuck on iPhone. Thus, what you need to do is manage your iPhone storage to leave more space for the update.
Step 1: Open Settings and then tap General.
Step 2: Click Storage & iCloud Usage and then tap Manage Storage.
Step 3: Confirm that you want to delete the apps you do not use or need. Then remove them from your device by tapping Delete App. Try updating your WeChat again.
Clear WeChat Cache
WeChat stores data in its temporary storage which allows the data to be accessed faster. This makes the application quick in processing requests. However, the cache may be responsible for the WeChat crash or stuck. Follow the steps below to clear the WeChat cache.
Step 1: Tap [Me], then select Settings, tap on General, tap Storage, finally click Clear WeChat.
Step 2: Choose the chat logs and the groups you wish to clear.
Toggle Airplane Mode on and off
Airplane mode may be interfering with your WeChat update. To eliminate iPhone WeChat update stuck problem which is caused by Airplane mode, follow the steps below:
Step 1: Open Settings and Scroll down until you locate Airplane Mode.
Step 2: Toggle off the Airplane Mode switch.
Update WeChat Version
Sometimes, a WeChat update stuck or crash is as a result of you have an older version of the application on your iOS device. This can be fixed by updating your WeChat. To update your WeChat, you need to download the latest version at http://www.wechat.com/en/.
Change Another Wi-Fi Hotspot
Updating WeChat requires an active internet connection. If the current Wi-Fi hotspot you are connected to is not working, you will experience the iPhone WeChat update stuck issue. To solve this, you can switch to a new Wi-Fi hotspot by following the steps below:
Step 1: Open Settings and then tap Wi-Fi. Turn it on if it is off.
Step 2: Tap the name of the Wi-Fi you wish to join. Enter a password if prompted.
Reset Network Settings
Your iPhone/iPad may have a network issue that prevents it from connecting to the internet. This issue can be fixed by following the steps below:
Step 1: Open Settings and tap General.
Step 2: Tap Reset and then click Reset Network Settings.
Step 3: Enter your passcode if prompted for one. Tap Reset Network settings then.
It is highly recommended to backup your iPhone WeChat data before update WeChat App or fix WeChat update stuck. Please turn to this article to get to know how to backup iPhone WeChat data.