“ I perform the factory restore on my iPhone as my WeChat app keeps crashing from time to time. When the restoring factory settings process finish, I found that the messages in WeChat are missing. How can I restore iPhone WeChat Messages after restoring factory settings? My phone is iPhone 7, iOS 10.2.”
Factory restore on iPhone would be the solution for most iPhone bugs and problems. However, this operation would bring some trouble like data loss. Just like the customer said that you may lost some WeChat messages after restoring factoring settings. This would be the panic trouble that you do not hope to come up with. How to restore iPhone WeChat messages after restoring factory setting? In this post, we will introduce the solutions for your to retrieve lost messages in WeChat after restoring factory settings.
Restore iPhone WeChat Messages after Restoring Factory Settings via iTunes Backup
Making backup before updating or downgrading iOS version is the good habit. If you have made the backup in iTunes, you can use iTunes to help you recover lost data.
Step 1: Open iTunes on your computer. Make sure that you are using the latest iTunes version.
Step 2: Connect your iPhone to computer with the USB cable.
Step 3: Click on the Device button and tap on Summary tab. Thereafter hit on Restore Backup option.
Step 4: Pick on the file you want to recover from the list of files that shows up. Lastly, click on Restore.
Then all of the data, including these lost WeChat messages will be back to your iPhone.
Restore iPhone WeChat Messages after Restoring Factory Settings via iCloud Backup
If you have made the backup in iCloud backup, you could choose to recover lost iPhone WeChat messages after factory restore.
Step 1: Go to Settings> General> Erase All Content and Settings on your iPhone.
Step 2: All content and settings will be erased from your iPhone. Thereafter go Setup Assistant mode with a Hello screen.
Step 3: Swipe on the screen to begin the setup process on your iPhone then connect to a WiFi network.
Step 4: Tap on Restore from iCloud backup and sign in to iCloud using your own Apple ID.
Step 5: Pick on the iCloud backup for your iPhone data that you would want to recover and after some few minutes you will get your data back on your iPhone.
You may find that if you choose these two ways to restore iPhone lost WeChat messages after factory restore, you will need to erase all of the data on your iPhone. These methods do not allow you to preview data before restore or selectively retrieve lost data you need. To solve this disadvantages, we will introduce you another way to restore lost WeChat messages.
It is necessary to download the software named iRefone which is the best iPhone data recovery tool in the market. This tool could help you recover iPhone data lost due to restore by extracting iCloud and iTunes backup. It supports data like messages, contacts, notes, photos, whatsapp, wechat and more. It is fully compatible with iOS 10 and the latest iPhone 7(Plus).
Part 1: Restore iPhone WeChat Messages after Restoring Factory Settings from iTunes
Step 1 Run iRefone and choose “Recover from iTunes Backup” as the recovery mode. There will be some backup files listed on the interface. Click on “Select” to choose the backup of iPhone you need.
Step 2 The the software will ask you choose the data you want to display an preview in the iTunes backup. Click on the icon of WeChat Messages to start the scanning.
Step 3 When the scanning is finished, all of the WeChat messages you choose in the iTunes backup will be displayed in the interface. Preview them one by one and pick out these messages you need.
Part 2: Restore iPhone WeChat Messages after Restoring Factory Settings from iCloud
Step 1 Choose “Recover from iCloud Backup” as recovery mode. Then you will see the interface below. Log in to iCloud account with Apple ID and password.
Step 2 After log into iCloud account, the program can find all iCloud backup backup files in your iCloud account. Choose one iCloud backup you need to recover data and click “Download” to start the download of your iCloud backup.
Step 3 When the downloading is finished, it will ask you choose the data you want to preview, just choose the WeChat Messages that you need to retrieve.
Step 4 Preview these WeChat Messages in the software and choose these one you need to recover to PC.